• Why should I choose Happy Go Lucky Pet Care™?

    Our careers consist of providing the absolute best care for your pets. Our visits are customized to your pets individual needs. We build a relationship with you and your pet to understand their individual needs. This relationships starts at our in-home consultation and continues throughout your pets lifetime. We look forward to treating your pets like they are family!

  • Can I get a glimpse of what it’s like using your services?

    Absolutely! Please see our Testimonials section. In addition we can provide you with a listing of names and telephone numbers from clients who are happy to speak with you about their experience.

  • What results and benefits can I expect from daily dog walking?

    You can expect a happy and healthy dog. Knowing your dog is receiving the exercise attention they deserve will provide you with relief of stress and guilt over leaving them. Daily exercise is essential to your dogs physical well-being, but also prevents them from getting mentally tired. This is especially the case for most of our dogs that live with us in apartments. A restless dog will become irritable and begin to destroy your belongings out of boredom or just looking for excitement. We guarantee you will see a change for the better in your dog if you use our regular walking service.

  • Which cities do you provide service?

    Our service area is Walnut Creek, Lafayette and Alamo.

  • Are you licensed, bonded, and insured?

    Yes. We are licensed, bonded and insured. We are also Certified Dog Walkers through the DogTec Dog Walking Academy and trained in Pet CPR/First Aid. We are happy to provide you with a copy of these documents.

  • How long is the in-home consultation?

    Plan to spend about a half hour at the in-home consultation. This is when we become knowledgeable about your pet's likes and dislikes, their individual personalities, medical history, where their supplies are located and any other pertinent information we'll need to provide the highest level of care. Please have your key available for us at this time.

  • Do I have to sign any paperwork at the in-home consultation?

    We'll need a signed Service Agreement and Veterinary Release. These documents summarize what we discuss in our consultation and also ensure that your pet receives the type of care that you specify during your absence.

  • Are there any extra costs around major holidays?

    Yes, a $10 additional charge is added to each visit on any of the following observed holidays: New Year's Eve, New Year's Day, Martin Luther King Day, President's Day, Easter, Memorial Day, Labor Day, Independence Day, Thanksgiving Day and the day after, Christmas Eve and Christmas Day.

  • When is payment due?

    We are a pre-paid service. Payment is due at the time of or before services begin to avoid late fee's. For ongoing monthly dog walking service payment is due by the 5th of each month to avoid a late fee.

  • What is your mailing address?

    Happy Go Lucky Pet Care™
    1630 N. Main Street 310
    Walnut Creek, Ca. 94596

  • What are your key policies?

    We have a “Ready Key” program that ensures the safety of your key. Once we get your key it is assigned a special code and it will be stored in our secure lock box. Your key code and address are always stored separately for security purposes. If you do not have your key ready for us at your initial consultation, we do provide a key pick-up service. Each trip is $15. We recommend using Ready Key for safety and convenience.

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    Happy Go Lucky Pet Care™ serves the following cities: Walnut Creek, Lafayette and Alamo.